Services
Your Phone System is critical to the business operations of your organization. Without a healthy system, your ability to communicate between customers and employees is severely degraded. In recent years, older analog systems have begun to be phased out in favor of newer digital Voice over IP (VoIP) systems. Support of analog has lessened, causing its maintenance and operation costs to increase, and unfavorably compare to installation and operation costs of a new digital system. VoIP can deliver unmatched call quality alongside an enterprise level feature-set at an SMB price-point.
Backups are one of the most important and often overlooked components of an IT Infrastructure. To illustrate their importance simply ask, “What if all my Data disappeared tomorrow?” How would your organization continute to function? An on-premise or cloud-based solution is recommend to eliminate the need for human intervention and ensure backups are processed programmatically. A Disaster Recovery plan is also important as it allows your business to continue functioning should something ever happen to your physical plant.
Whether seeking peace-of-mind in your existing environment or needing to ensure your infrastructure can support new technologies, Skywave Technology Partners is here to help. We will thoroughly evaluate your systems so you can rest assured that all data and communications will function as you need them to. We also specialize in ensuring your IT Operations and Management processes are promoting success with technology in your organization. Inquire today about our FREE SKYCHECK Network Assessment and the add-on SKYCHECK+ service.
Our featured offering, The SKYVANTAGE Managed Services program allows you the freedom to run your business without the challenges experienced in managing your own IT systems. Created exclusively for the small to mid-sized business, this program includes our 24x7x365 Help Desk, SKYDESK, our live system monitoring platform, SKYWATCH, and our vendor management system, SKYCONNECT.
The Network is the highway over which all data, communications, and applications travel. High-performance servers and workstations cannot function as they should if the medium connecting them is not operating as it should. Without proper security, the Network can also serve as a path for malicious cybercriminals to attack your organization. As such, it is imperative this component of your overall IT Infrastructure receives proper care and attention.
Your Servers host all the Data and Applications that make up your business operations. Leveraging the Network Infrastructure, Servers allow Workstations and their Users to collaborate and advance the business. Virtualization technology increases efficiency within the IT Infrastructure as Virtual Servers are able to share pools of hardware resources. This also introduces a level of redundancy into your environment as backup hardware available in the pool can take over in the event of failure.
Desktops are how your Users interface with the IT Infrastructure. They are used to edit shared files, send emails, browse the Internet, and much more. Because Desktops are trusted assets in your environment, they are popular targets for malware and other exploits which can pose severe risks to your organization. Laptops and Mobile Devices are of even greater concern as they can be removed from your controlled environment and connected anywhere in the world with unknown security policies. It is critical to ensure these devices have an updated operating system as well as Endpoint Protection services.
